Whether you’re a large agent or a private landlord, KCIS CARES
Work with us, work with a professional team
Work with us, work with a professional team
KCIS was created to fill a need in the market for a bespoke inventory service in London and the surrounding areas. We offer an independent, impartial and professional service to private landlords, letting agents and property management teams.
We have a dedicated team of experienced clerks on hand whenever you may need us. We are large enough to provide continuous cover for all of your needs but small enough to still care.
We make sure we get the basics right. We will be at the right property at the right time and can be flexible to everyone’s needs. Our reports are composed in a simple to follow format that make it straightforward for landlords and tenants to agree any disputes without the need to revisit the property. We are competitively priced and offer thorough, comprehensive and high-quality reports with a guaranteed 2 working day turnaround.
An inventory is an itemised description of all elements of a property from fixtures and fittings to contents and their condition; produced in a professional format with emphasis on accuracy and supported by digital images. The inventory report serves as a benchmark for all parties going into the tenancy agreement as it is carried out by a third party, independent inventory clerk. Once agreed by all parties it is seen as the reference document preventing disputes at the end of a tenancy.
We will meet the tenant at the property to advise them of their responsibilities during their tenancy. We record all relevant meter readings and list the number of sets of keys issued to the tenants. We explain the inventory and schedule of condition and obtain acceptance by signature.
An interim inspection is usually made either quarterly or every 6 months during a tenancy and reviews the condition of the property to make sure it is being properly looked after, as well as identify any problems which may require repair or maintenance. Photos of any issues will form part of this useful report.
The check out is compiled at the end of the tenancy, normally when the tenant is present and using the original inventory. The property and its contents are re-inspected, taking into account deficient cleaning, damage or breakage, missing or additional items, excessive wear and the overall condition of the property. Any discrepancies or variations to the original inventory, including fair wear and tear are recorded. Finally, we read all meters and manage the handover of all keys from the tenant back to the agent/landlord.
KCIS are different. We measure our achievement by our clients continuously choosing and recommending us because of our:
Commitment to Service
KCIS understand situations can change constantly and we are here to accommodate this. We liaise directly with tenants/landlords to make suitable arrangements and check with agents everything is finalised before handing over keys to the tenant. At check ins we are prompt, courteous and helpful
Professionalism
KCIS only use experienced clerks. We provide high quality impartial reports to protect landlords and tenants alike and can adjust our layouts to suit specific client needs. We are fully insured for public liability and professional indemnity and are Executive Members of the AIIC
Simplicity
We understand your property is a treasured asset and potential new home for someone and we want to make our part of this process as stress free as possible. We remain in constant communication with all parties so everyone knows exactly what is going on. Our clerks will arrive on time and are able to answer any questions tenants may have.
We know customer service and reputation is everything and that producing professional and accurate inventory reports for your landlords and tenants is a key part of that. We fit seamlessly into your processes, liaising with the tenants to arrange appointments whilst always keeping you updated. We also know things can change last minute, and with this in mind we are flexible. Our commitment to you is to provide a consistent high level of customer service, accurate reports and clear concise communication.
Whether you have a single house to let or a large portfolio of properties, they are one of your most important assets. It is therefore imperative to get an accurate inventory compiled at the start of the tenancy agreed by both parties, conduct regular inspections and to undertake the check out inspection at the end of the tenancy in order to avoid any unpleasant disputes.
We are there at each stage of the process for you. We can adapt the format of our reports to whatever works best for you and are always at the end of the phone as we value the opportunity to build a long-lasting relationship with you.
We understand you may not have rented a property before. Ensuring your landlord instructs an independent inventory at the start of the tenancy will protect you and most importantly your deposit. We will meet you at the check in and check out stages and our clerks will be able to answer any questions you might have regarding the process.
We know developers may need to return to properties to carry out remedial works. KCIS can protect you from claims from residents by producing an accurate condition survey before and after you have been in to carry out the works. This way there can be no disputes at the end of the job. Our condition surveys cover communal parts and flats in whole blocks or individual houses and other premises.
KCIS are reliable, thorough and flexible with their service. Their inventories are comprehensive and detailed and its reassuring to have someone friendly at the end of a phone.